RC Helicopter | X Hobby Store | Remote Control Toys

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Sales Policies:

***Sales Tax of 9.25% will be charged to all California residents, except resellers. All items carry a 14 days warranty unless otherwise noted.

Return Policies:

1) Return shipping is the responsibility of the customer.

2) We recommend that you use a tracking number.

3) We do not responsible for lost packages.

4) We do not reimburse return shipping costs or refund shipping costs.

5) The merchandise must be in Brand New and Unused condition and in its original packaging.

6) Return a copy of your brief description of the reasons for the return/exchange.

7) Item(s) shipped to us must be well packed and padded in a strong box.

***Returns of product, other than for exchange or replacement, are subject to a 20% return fee. There is no return once the merchandise box is opened. Exchange is possible only if the merchandise is found to be genuinely defective at the point of receipt.

***Shipping fees and/or return shipping costs are Non-Refundable.as we have paid the Post Office to send the shipment and the Post Office will NOT refund the postage cost back to us after they processed the shipment. Customer will be responsible for the return shipping cost to send return back to us. For returned merchandise that is found to be genuinely defective, we ship out replacement for free (we pay for the replacement shipping cost) and will not charge additional shipping and handling fees.

***No returns or exchange after 14 days of receipt will be honored. Returns must be postmarked before the 14 days of receipt to be valid. Should a replacement for a returned item not be available, a credit will be issued or the product will be substituted with one of same-or-better specifications. All returned equipment must be issued a Return Merchandise Authorization (RMA) number prior to return shipment. To be accepted, all returned products must be conspicuously labeled with the assigned RMA number and accompanied with a copy of the sales order or invoice. Customer must pack items being returned complete, with all manuals, cables, accessories, etc., as if they were new and working condition. Regardless of condition, products must be packaged appropriately so as not to incur physical damage during return shipping. Failure to do so may invalidate both the RMA and the warranty. Unauthorized and/or unmarked returns will not be honored. xHobbyStore will not be responsible for incidental or consequential damages arising from the use of any product(s) that it sells. xHobbyStore reserves the right to refuse service to anyone.

***Any unauthorized adjustment, modification or alteration to product purchase through xHobbyStore will NOT be accepted for replacement. Any product which has been damaged due to obvious improper packaging or handling will be returned to the customer with no CREDIT or REPAIR/REPLACEMENT GIVEN and the remaining warranty period will be VOID.

***xHobbyStore does not warrant that any product will meet the customer's requirements, or that the operation or use of any product will be uninterrupted or error-free. Customer's damages will be limited to return of the purchase price even if xHobbyStore has been advised of the possibility of such damages, or for any claim against customer by another party. xHobbyStore is not liable for any misuse of, damages and/or injuries caused by any products sold in our store.

*** Return / exchange / refund is not allowed if the item has been used. Please understand that RC helicopters, airplanes,and cars can crash if mistake made or you do not know how to fly, any kind of crash or hard landing may caused damage(s) to the helicopter, plane, or car. We have no control over your skill, behavior or the conditions you have chosen to operate in. If you have any problem with our product(s) you ordered from us, please report it at the time when you received the shipment (not after use please).

*** If you used the product, or crashed product, no matter what the reason. We are sorry but we can not be responsible for your crash or use. xHobbyStore.com will not be responsible for incidental or consequential damages including bodily injuries and property damages arising from the use of any product(s) that it sells. xHobbyStore.com reserves the right to refuse service to anyone. Remote controlled products and accessories can be very dangerous. Please read the operating manual before use. We have no control over the correct use, installation, application, or maintenance of our products, no liability shall be assumed nor accepted for any damages, losses or costs resulting from the use of the products. Any claims arising from the operating, failure or malfunctioning etc. will be denied. We assume no liability for personal injuries, property damages or consequential damages resulting from our products.

Manufacturer Warranty:

Some of our items are covered by a manufacturer warranty; therefore you will need to return them to the manufacturer only. The following is a list of Items prefixes that we DO NOT warranty. Please email us if any question about Manufacturer Warranty. All other products are under warranty by xHobbyStore.com.

Abbreviation..............Company

RedCatRacing..............RedCat Racing

All Others................xHobbyStore.com

BUYER PROTECTIONS:

***Information submitted to us is only available to employees or contracted service providers managing this information for purposes of contacting you or sending you emails based on your request for information and for marketing purposes.

IMPORTANT NOTE!! All buyer must read very carefully and agreed with our terms and policies listed below before you place the order.If you do not agree with our terms, please do not place your order.

For fraud prevention purposes, xhobbystore.com reserves the right to verify orders through a variety of means which might include phone verification, requests for copies of front and back of credit card and drivers license. xhobbystore.com reserves the right to cancel your order and void/credit the corresponding credit card charge if we are not satisfied as to the authenticity of the order. Use of fraudulence credit cards will be prosecuted, and your info will report to the Police for investigation.

xHobbyStore.com- Find a broad variety of RC helicopter at X Hobby Store and fly the toy for fun and enjoyment. You can search for RC helicopter parts, RC planes, RC Flight simulator and many other rc products or accessories at the site. Besides these, you can also get benefit from special deals and offers provided by the store. Buy RC helicopters for kids and impress them with excellent gifts.

Find excellent RC Electric Helicopters, Remote Control Airplanes, RC Cars, RC Battle Tanks, RC Speed Boats and RC Toys at xHobbyStore. You can also get a wide range of RC Products at our online hobby store.